At Waltech Appliance Solutions LLC (“WALTECH”), we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which WALTECH operates.
This Privacy Statement describes WALTECH's general privacy practices that apply to personal information we collect, use and share about our clients, business partners, suppliers and other organizations with which WALTECH has or contemplates a business relationship as well as the individuals working for them.
When you use or register with the WALTECH Site, we may collect certain information that identifies you as an individual or relates to an identifiable individual (“Personal Information”). The categories of Personal Information we may collect include:
With respect to visitors of the Site, we collect the following categories of information from your browser or directly from you when you visit our Site:
With respect to job applicants, Candidates and our employees, we collect the following categories of information from you:
With respect to Customers, we collect the following categories of Personal Information from you or from our service providers such as job boards:
With respect to vendors and independent contractors, we collect the following categories of Personal Information from you or WALTECH’s business contacts who may wish to recommend you:
With respect to marketing recipients and prospective customers, we collect the following categories of Personal Information from you, from our service providers such as job boards, or from information that is publicly available on the internet:
By providing your mobile phone number to us, you opt in and consent to receive text messages from us, which includes but is not limited to text messages sent through an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of working with us. If you do not wish to receive marketing text messages, do not provide us with your mobile phone number.
We may collect your personal information as an individual for various purposes, such as the following:
Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.
Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent.
As an organization offering a wide range of products and services, with business processes, management structures and technical systems, WALTECH has implemented policies, along with standards and procedures, for consistent protection of personal information.
In some cases, WALTECH uses suppliers or independent contractors to collect, use, analyze and otherwise process personal information on its behalf.
Where appropriate, WALTECH may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes.
Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of WALTECH, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.
The following paragraphs describe in more detail how WALTECH may use your personal information.
If you request something from WALTECH, for example, a product or service, a callback, or specific marketing materials, we will use the personal information you provide to fulfill your request. To help us do this, we may share information with others, for instance, WALTECH's business partners, financial institutions, shipping companies, postal or government authorities, such as customs authorities, involved in fulfillment. We may also contact you as part of our customer satisfaction surveys or for market research purposes.
We may use the personal information we collect about you to provide you with a personalized experience on our websites and of our services, such as providing you with content you may be interested in and making navigation on our sites easier. We also may use this information to improve our websites.
We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix. We may combine your information with information from other interactions with you to provide you with more valuable suggestions in relation to product support.
In the course of providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your system. This data may contain information about you, your organization's employees, customers, partners, or suppliers. This Privacy Statement does not apply to our access to or handling of this personal information; the conditions regarding the handling and processing of this data is covered by the applicable Terms of Use or other agreements between you and WALTECH, such as the Terms of Use for Exchanging Diagnostic Data.
The personal information you provide to WALTECH, as well as the personal information we have collected about you indirectly, may be used by WALTECH for marketing purposes, i.e, to keep you informed about events, products, services and solutions that WALTECH sells and which may complement an existing product portfolio. Before we do so, however, we will offer you the opportunity to choose whether or not to have your personal information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly (please refer to "Privacy Questions and Access" below).
Some of our offerings or events may be co-branded or sponsored by WALTECH and third parties, such as business partners and solution providers, that use, resell or complement WALTECH products or services. Offerings and events that are co-branded clearly indicate when such partnership exists. If you sign up for these offerings or events, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with those third-party privacy policies to gain an understanding of the manner in which they will handle information about you.
In connection with a job application or inquiry, whether advertised on a WALTECH website or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout WALTECH in order to address your inquiry or consider you for employment purposes.
Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that it is WALTECH's general practice to monitor and, in some cases, record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
We may also use or share your personal information to protect the rights or property of WALTECH, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law, and when we believe that disclosure is necessary to protect our rights, or the rights of others, to comply with a judicial proceeding, court order, or legal process served on our websites.
Unless otherwise indicated, our websites, products and services are not intended for use by children under the age of 16.
We intend to protect your personal information and to maintain its accuracy. WALTECH implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use and disclosure.
We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.
If you have a question related to this Privacy Statement, please contact Waltech Appliance Solutions LLC, 108 Patriot Drive, Suite A, Middletown, DE 19709 or email to connect@waltechllc.com.
You can request to access, update, delete or correct your personal information. You also have the right to object to direct marketing. You may have additional rights pursuant to your local law applicable to the processing.
In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint:
We may update this Privacy Statement from time to time to reflect changes to our data governance practices. The revised Privacy Statement will be posted here with an updated revision date. We encourage you to check back periodically for any changes or updates. If we make a material change to our Privacy Statement, we will post a notice at the top of this page for 30 days. By continuing to use our websites after such revision takes effect we consider that you have read and understand the changes.
